Planned Lift Maintenance with 24/7 Breakdown Support

Lift maintenance for passenger, goods, platform and other lift systems across London, with planned servicing and engineering support when you need it.

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Keeping your lift maintained is part of keeping it safe and operational

Your lift is a working asset, and over time its components naturally wear and deteriorate. Regular maintenance gives you the opportunity to keep track of those changes before they begin to affect how the lift operates.

We provide planned lift maintenance to help keep your lift safe, reliable and serviceable over time, while identifying developing issues before they become disruptive. When we maintain your lift, our engineers check the condition of the equipment, signs of wear or developing faults and keep you informed when something needs attention. If corrective work is needed, we will explain what we have found and what we recommend, so you're always in control.

We also provide maintenance reporting, which gives you ongoing visibility of your lift's condition and helps you understand what needs attention now and what may need to be planned for in the future.

Lift maintenance built around your requirements

We offer a comprehensive range of lift maintenance contracts, with the maintenance programme planned around your lift and the requirements of your building. We consider the type of lift, its age and condition, how it is used and the environment it operates in when determining the level of maintenance it needs.

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Planned lift servicing and maintenance

As part of your planned maintenance, our engineers carry out scheduled servicing and monitor the condition of the equipment over time. This includes routine checks, cleaning and lubrication where required, adjustments and identifying signs of wear, deterioration or developing faults.

When additional work is needed

Where something needs further attention, we will let you know what we have found and explain what is needed. If the work falls outside your maintenance contract, we can also carry out the corrective work required, from lift repairs and replacement components to additional engineering visits or further testing where needed.

Looking for a lift maintenance contract?

Looking for a new maintenance contract or thinking about changing provider? Send us a few details about your lift and we will contact you to discuss your maintenance requirements.

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We've received your enquiry, and we'll take the time to review the details you've shared. A member of our team will be in touch to discuss your requirements and the next steps.
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Lift engineering services across London and within the M25.

Map of London and surrounding areas showing the coverage area within the M25 motorway highlighted in light blue, with the M25 motorway marked in thick blue line, major roads in grey, and county boundaries in dashed grey lines; key towns and districts like Watford, Enfield, Uxbridge, Harrow, Wembley, Ealing, Twickenham, Richmond upon Thames, Kingston upon Thames, Croydon, Bromley, Greenwich, Romford, Chigwell, and Dagenham are labeled; nearby counties Berkshire, Surrey, Hertfordshire, Essex, and Kent are indicated outside the M25.

Frequently asked questions about lift maintenance

Find answers to common questions about lift maintenance contracts, servicing requirements, changing providers and what to expect when working with us.

How often does my lift need to be serviced?

The right service frequency depends on your lift, its age and condition, how frequently it is used and the environment it operates in. We consider these factors when planning your maintenance programme so that the servicing schedule reflects the needs of the lift rather than applying the same approach to every installation.

Can I change lift maintenance provider if I already have a contract?

Yes. If you are considering changing provider, we can discuss your existing maintenance arrangement, your lift and any concerns you have with the current service. You should check the notice period and termination terms of your existing contract before making the change.

Can you maintain my lift if you did not install it?

Yes. We maintain lifts installed by other companies and work across a wide range of manufacturers and equipment types. Before taking on the maintenance, we can assess the existing installation and understand its condition and maintenance requirements.

What happens if you find a problem during a maintenance visit?

If our engineer identifies wear, a developing fault or something else that needs attention, we will make you aware of what has been found and explain what is needed. Where corrective work falls outside your maintenance contract, we can provide the additional repair, replacement component, testing or engineering work required for you to consider.

Will I receive a report after my lift has been serviced?

Yes. Maintenance reporting gives you a record of the work carried out and ongoing visibility of the condition of your lift. It also helps you understand anything that needs attention now and what may need to be planned for in the future.

What standards do you follow when maintaining my lift?

We carry out lift maintenance in line with applicable regulations, industry standards and safe working practices. Our engineers consider the safety and condition of the equipment as part of the maintenance work they carry out.

Can you source replacement parts if my lift is older?

We work with a broad range of lift components and equipment, giving us more options when sourcing parts for different makes and systems. If a component is becoming difficult to source or is no longer readily available, we can investigate the options available and explain the appropriate next steps.

What happens if my lift breaks down between maintenance visits?

If your lift develops a fault between scheduled visits, we can provide fault diagnosis and repair support to identify the problem and determine what is needed to get the lift operating again. The support included within your maintenance arrangement will depend on the contract agreed.

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